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Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless …
Starting at $19 per month
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What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple…
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Pricing
Live Testing
$19.00
Cloud
per month
Virtual Cloud
$149.00
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://saucelabs.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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WebdriverIO + Appium + Sauce Labs = Success? - Live Stream
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Automated Mobile Testing with Sauce Labs
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Parallel Testing with Sauce Labs
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Cross Browser Testing with Selenium, Sauce & Node.js
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Sauce Labs?
Sauce Labs is a cloud-based platform for automated testing of desktop and mobile applications. It is designed to be instantly scalable, since it is optimized for continuous integration workflows. (The vendor says that when tests are automated and run in parallel on multiple virtual machines across many different browser, platform and device combinations, testing time is reduced and developer time is freed up from managing infrastructure.) The Sauce Labs testing cloud is intended to be paired with a CI system. According to the vendor, this combination allows developers to easily test desktop and hybrid, native and mobile web applications early on in their development cycles, continuously and affordably.
Sauce Labs provides enterprise-grade security via Sauce Connect™, its secure tunneling protocol for testing behind a firewall while maintaining control of proxy and access policies. Tests are run in the company’s secure data center and VMs are destroyed (not “wiped”) after each run, ensuring customer data is never exposed to future sessions. After tests are completed the Sauce Labs’ dashboard provides a unique build-oriented report with metadata, access to Selenium logs, screenshots, video recordings, and a complete list of commands and responses. Support for SSO lets customers provision new user accounts on the fly with centralized user account management, access control, and usage reporting.
Sauce Labs Features
- Supported: Automated Cross-Browser Testing
- Supported: Automated Mobile Testing
- Supported: Manual Testing
- Supported: Real device cloud
- Supported: Integrations with all CI servers and JIRA
- Supported: Enterprise Security
- Supported: Proprietary Data Center
- Supported: Support for Selenium, Appium and JUnit Testing
- Supported: Professional Services & Onboarding
- Supported: Instructor-led Selenium and Appium training
Sauce Labs Screenshots
Sauce Labs Integrations
Sauce Labs Competitors
Sauce Labs Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Sauce Labs Downloadables
- Sauce Labs Automated Testing Platform Datasheet
- Sauce Connect - Security in the Sauce Labs Cloud
- Sharecare Scales from Manual to Mobile with Sauce Labs - Case Study
- OKTA Increases Developer Productivity 80% with Sauce Labs - Case Study
- Campus Explorer Reduces Testing Time from 72 Hours to 72 Minutes with Sauce Labs - Case Study
Frequently Asked Questions
Reviewers rate Availability and Product Scalability highest, with a score of 10.
The most common users of Sauce Labs are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Sauce Labs has proved to be a valuable tool for various teams and departments within organizations. Users appreciate the seamless integration of the platform with Jenkins CI servers, enabling continuous testing of web applications in real browsers and Dockerized environments. The ability to easily configure proxy tunnels and access firewalled environments and desired browsers via the Sauce OnDemand Jenkins plugin has been a major selling point.
One key use case for Sauce Labs is running regression test suites against different OS and browser combinations, which saves time and effort in maintaining test environments. Developer teams utilize Sauce Labs for running end-to-end Selenium tests, while the testing team manages its usage across the organization. Customer Service and Email Marketing teams also benefit from Sauce Labs, using it to identify and address customer issues and bugs before or after deployment. Additionally, the QA team relies on Sauce Labs for executing daily automation test cases on various platforms including mobile and web.
Best solution for deep automated browser testing: Users find Sauce Labs to be the best solution for integrating deep automated browser testing in a CI/CD pipeline, with multiple reviewers stating this as a key advantage of using the platform.
Ability to run test runs faster: Many users appreciate the ability to run test runs faster by using as many VMs as required, which is particularly helpful for CD/CI processes. This feature has been praised by multiple reviewers for its contribution to improving efficiency and reducing execution time.
Sauce Connect Proxy enables testing in firewalled environments: The Sauce Connect Proxy feature is highly valued by users as it allows companies to test in firewalled environments and localhost. Several reviewers have mentioned how this feature enables easy testing of applications behind a firewall, making it a valuable option for conducting tests securely.
Confusing and Difficult User Interface: Users have consistently found the user interface of the tool to be confusing and difficult to navigate, which has made it challenging for them to perform tasks efficiently. Several reviewers have expressed frustration with the complexity of the setup and configuration process, indicating a lack of user-friendliness.
Stability Issues: Some users have experienced stability issues with Sauce Labs, reporting that the tool is not reliable. These instances of instability can negatively impact the testing process for users, causing delays and uncertainties.
Limited Reporting and Customization Options: The lack of comprehensive reporting and customization options for dashboards is a drawback for users who require more detailed analytics and integration with APIs. This limitation has been mentioned by multiple reviewers, highlighting a need for improved functionality in this area.
Based on user reviews, users commonly recommend the following for Sauce Labs:
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Request a trial and take advantage of fast support. Users highly recommend asking for a trial of Sauce Labs. They praise the company's fast support, which is beneficial in getting started with the tool.
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Use Sauce Labs for multi-browser and multi-device automation. Sauce Labs is considered the best tool for cloud testing, particularly for testing web applications in different browsers, devices, and operating systems. Users mention its easy adoption and interface as strong points.
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Consider test architecture and logging for effective automation testing. Users suggest putting at least 2 retries in the test configuration when performing parallel mobile testing with Sauce Labs. They also advise considering test architecture and test logging to enhance the automation testing process.
Overall, users highly recommend Sauce Labs as a top service provider in the market, especially for continuous automated testing and serious mobile or desktop testing. It is praised for its secure nature and integration with real devices on the cloud. However, users also suggest trying other services like BrowserStack for comparison purposes.
Attribute Ratings
Reviews
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December 06, 2022
The special sauce for our web and mobile testing needs
Score 8 out of 10
Vetted Review
Verified User
Sauce Labs is being used by one of our clients and it's a pretty amazing product. They are pretty large customer with a huge demand for web and mobile testing. Sauce Labs fits their requirements so well and it caters to their need of multi-browser and device requests.
- Providing devices and browsers over cloud
- Intuitive UI
August 05, 2022
Sauce Labs Enterprise Review
Sauce Labs is used at our company at the team level, which is a test automation support team and is used by the various sprint teams by developers, QAs, and even BAs. Sauce Labs helps us ensure our applications are tested thoroughly on multiple browsers across many versions. It is also being used for mobile app testing.
- Supports many browsers and versions.
- API for collecting test + build data.
- Great enterprise support.
- Thorough documentation
- Scaling VMs horizontally is expensive.
- Site UX can use an upgrade.
- Searching for test and build information is cumbersome.
August 03, 2022
Maintenance? What’s that? No such thing with Sauce Labs!
Allows testing across all phases of development by all members of a cross functional team. Easy to access and use by all with little knowledge of Sauce Labs via the UI. Solves: Maintenance costs of devices including upgrades, software updates, malfunctions. Device shortage via use of public devices. Device sharing and collaboration. Access to devices during pandemic.
- Range of devices are almost endless.
- Combination of OS, Browser and browser versions are more than satisfactory.
- Logs of every type at your fingertips.
- Updates to the core could be better communicated.
- Documentation can be outdated in certain places. Like broken links or now irrelevant.
- Chat function would be nice as support even if it's a bot.
Sauce Labs is currently used by all the teams I am working in. It provides a great platform for us to run the test scripts in a cloud environment that is highly stable and reliable. We run all the tests on both desktop and mobile-based test scripts in SauceLabs. Thank you for providing this.
- Running tests reliably in a cloud-based environment.
- Parallel test execution is easy and stable.
- Supports a wide variety of devices and browsers.
- Sometimes for running mobile scripts it takes a long time to open the simulator and run.
- As its run on cloud there is some latency we experience.
- But its a awesome tool.
March 31, 2019
Amazing website
At this time we are currently using Sauce Labs across the entire organization. Within 1 to 2 months of being hired, we all get an invite to join Sauce Labs from our email and then we're set a couple of reminder emails as well. Our organization is B2B software, and our goal is that no matter what department you're in, you'll be educated on the technology we all ultimately work with. We're all encouraged to take additional training to get ourselves up to speed about different kinds of software and technology, as well as troubleshooting devices and codes. What my team specifically uses is Sauce Labs University, which is where we can build our knowledge of IT and coding that we can apply to our job. The benefit that we get from this is that we can better understand what goes on in the back end, and we can therefore work more efficiently and better address customer-facing questions.
- One thing that Sauce Labs does very well is continuing to provide education for technological products, so that we stay up to speed and are even able to learn new things that we never knew before. I definitely saw myself applying a lot of the new concepts that I learned, such as automated testing.
- I also love the Secret Sauce where we can learn about new product updates for Sauce Labs, as well as learn about upcoming events such as SauceCon. I love being able to stay abreast of a company that I love, as well as be able to learn of more interactive meetings where I can meet tech-minded people, as well as the Sauce company, i.e. Saucecon.
- I really love the customer service. Once in the Forum, I had a question, and Alyssa the VP actually gave me a reply, and was very quick to respond as well as very friendly. I've never had a company where the leadership was so responsive and so eager to dive in with customers on issues and questions that they have. This definitely shows that Sauce isn't just about getting profits, and that they truly deeply care about making the customers happy and successful.
- Lastly, I love how Sauce University has a stash which encourages friendly competition among team members. It shows who has the most points, which encourages us to continue to actively participate in those trainings and challenges and quizzes. This in turn adds an element of fun to our work.
- In Sauce University trainings, it would be nice we could receive more in-depth information, as opposed to a short paragraph of information. As a beginner in the technological field, I would definitely find that helpful. Maybe they could do something where you can create a link to show more details, so that more advanced readers don't have to open it, but beginners can actually open up that link to read more.
- Also, it would be nice if in the trainings you would include the videos as well because a lot of people are visual learners.
- I wish it were easier to search through the Sauce Labs help page. Sometimes it takes quite a few searches to get to the right result. For instance, I'm not sure if I should click on Knowledge Base or Documentation or Support- there's too much to click-through. There should just be a Search All button that would search across the whole Sauce Labs page, so that we can easily find the answer that we need.
- Our team especially loves the challenges, because again that fosters friendly competition and encourages us to continue to learn more about the product and the tech, as well as hone previous skills we've learned through Sauce Labs. We definitely hope that more of those classes come out every week, so we can dive deeper into each concept. I think there should be a feedback page where we can submit ideas for the classes that we would like to see.
February 26, 2019
Sauce Lab Review
Sauce Labs is a powerful tool for our organizations in terms of running our automation scripts on multiple browsers/devices on the cloud. It is very easily integrated with our CI tool, it helps us executing our whole test suite as per the schedule mentioned in our CI tool. The results are shown in a user-friendly, easily readable format.
- We use Sauce Labs to run automation script on different browsers in the cloud.
- We use Sauce Labs to run a test on multiple devices (simulators).
- It is useful in our manual testing as well.
- We are in the process of evaluating Sauce Labs for real device testing.
- need to improve on network latency issues
- need to support video playback on
- sauce connect looks sometimes flaky
July 06, 2018
Effective
I have recommended Sauce to several clients I supported as a consultant of test automation services. It solves the problem of streamlining mobile automation results in a timely fashion. The Sauce Labs platform affords users the ability to execute a variety of test suites on multiple devices, even in parallel. Clients I have talked to want results more quickly during each development sprint.
- Real device cloud is a much needed feature, and Sauce delivers.
- We are in the process of evaluating Sauce Labs for real device testing.
- The biggest strength of Sauce Labs is very easy to configure.
- Many time performance of the execution is really slow, especially when connected with Sauce Connect.
- need to support video playback on
- No real device cloud access for open source projects.
As we began architecting a CI/CD pipeline in our SDLC, a need quickly arose for left-shifted, continuous testing of our web applications in real browsers. Specifically, a service that could integrate seamlessly with our Jenkins CI servers and executing tests continuously against our Dockerized applications and firewalled environments. Furthermore, our company does not have the resources to implement and maintain a proprietary Selenium Grid for test distribution. Sauce Labs addresses all of these concerns, and furthermore offers a platform for manually debugging applications in any combination of platforms, browsers, and devices needed, either from an automated test script or from a manual test session. The largest selling point for our needs is its relatively seamless integration with our Jenkins CI servers, including detailed playback and test reports per build job, as well as easy configuration of the proxy tunnel used to access our firewalled environments and desired browsers-under-test, right from the Jenkins UI via their Sauce OnDemand Jenkins plugin.
- Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins over their competition.
- The Sauce Connect Proxy is a necessary technology for companies who have firewalled testing environments, as well as localhost testing.
- The Jenkins UI plugin offers a way to easily configure browser settings for tests being executed continuously.
- Browser support is quick to be updated as new versions of browsers are released.
- The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing.
- The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Currently, in order to tap into these capabilities, a programatic solution is required from test code, rather than being able to configure them via the Jenkins plugin UI. For example, things like desktop resolution, browser automation binary versions, remote Selenium version, and browser console logs.
- Some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt. Better documentation, logging, and more intuitive configuration around the Sauce Connect Proxy would take what is already an industry leading feature to the next level.
- User account management needs an overhauls, allowing for user groups, rather than just a hierarchy structure.
- Test job queuing is first-come-first-serve, meaning there is no in-built way to queue batches of jobs from, say, different Jenkins servers/accounts.
February 20, 2018
SauceLabs is great to work with!
Score 8 out of 10
Vetted Review
Verified User
We are replacing a competitive product with SauceLabs for all Mobile based automation and are contemplating replacing our Browser testing also with SauceLabs. Other teams here are also contemplating conversion to SauceLabs. SauceLabs provides a very robust Emulator/Simulator/Live mobile device environment that easily uses OpenSource full Appium.
- Great number of Live mobile devices in the Public Cloud. Unlimited number of Emulator/Simulators only limited by the number of concurrent connections in your contract.
- Excellent support of Appium, of course these ARE the folks that wrote and maintain the OpenSource Appium API.
- The goal of SauceLabs is to help your company succeed! Not bleed you dry to get questions answered and assistance.
- Need ability to capture video of Live testing sessions.
- Need better control of other competitors taking their open source code and modifying/selling it claiming compatibility with Appium when it really isn't. This leads to major confusion.
January 08, 2018
How Sauce does it right
I have recommended Sauce to several clients I supported as a consultant of test automation services. It solves the problem of streamlining mobile automation results in a timely fashion. The Sauce labs platform affords users the ability to execute a variety of test suites on multiple devices, even in parallel. Clients I have talked to want results more quickly during each development sprint.
- The RESTful services API is fully featured.
- Sauce usually supports latest Appium version, rather quickly.
- Real device cloud is a much needed feature, and Sauce delivers.
- Some extra latency sometimes exists between ending a test and when the Sauce UI visually communicates it to you.
- Sometimes a green checkmark besides a test displays even though it never finishes due to an unexpected problem. It fails, but doesn't register as a failure.
- No real device cloud access for open source projects.
My business uses Sauce Labs to ensure that my company website is properly functioning on all web browsers and flavors of OSs. I am only a company of one person, so yes it is used across the whole organization. The business problems I face, is when I change my inventory and my media to display my products, I have to check all browsers to verify the image renders correctly on each one.
- Without this company and their wonderful customer service I would have to shell out thousands of more dollars for what they do, and work with people not nearly as talented as they are. Everyone in that company values you as a customer. I'm a small company that doesn't give them much money, but they treat me like I am their number one client. This company truly is a diamond in the rough. I can't say enough good things, I've never had success with a tech team before. Being a small company I really value any time I'm not just a number to company, or when they give me an answer within 24 hours. Other places just send me from one department to another if I have a question or bug, but with Sauce Labs I get a phone call or email within 24 hours when i tell them I have an issue. Great job Sauce Labs, you are a pioneer in the customer service department.
- Every time this company comes out with a new flavor OS or browser for us customers to view on we get an immediate email and learn what's new with Sauce Labs. This is very helpful as it is critical to test out all of the current browsers and verify that we have a great site.
- Sales pitches. This company isn't shoving them down your throat. I usually get spammed with a bunch of new items, or upgrade your contracts when I work with a company. Sauce Labs isn't a company that is constantly trying to ask for money. Being a small business I don't have much, and it's nice that when I open their email I know it won't be a promotion or someone asking for me to upgrade.
- The site would be great if I could plug in one URL and select what browsers and OS I want to test on, and then just let it open them all up at once. Right now I have to individually open each browser and flavor and retype the URL and all my settings. An all at once deal like BrowserStack would really be great.
November 17, 2017
Why we use Sauce Labs
We use Sauce Labs in different departments within our organization, we have an entrepreneur license. Most quality departments rely intensively on Sauce Labs' results, we have a build setup via Jenkins which starts the test automatically in Sauce Labs as soon as there is a code change in master repo. It sends results (failure) via email which we can later be troubleshot by watching a playback video of the actual test, these test video clips are stored in the Sauce Labs dashboard.
- Ability to run tests across different platforms and various browser combinations without having to manage devices.
- Images and video capture of tests which can be playback later.
- Secure connection provided via Sauce Connect.
- Ability to configure it with various third party tools, such as Applitools.
- Parallel testing is a bliss.
- Free webinars provided by Sauce Labs are a great source to gain more insights.
- Mobile app for Sauce Labs.
- Sometimes we have test that gets stuck and stays in paused mode for 32 minutes which is a default timeout - this prolongs the entire test job.
We heavily use Sauce Labs as our testing platform for running our automated tests in QA department. Also, we have extended the usage of this for the development team to run their unit tests/bug fixes on multiple browsers and platform before pushing it to our QA environment. Prior to this, we were maintaining our own grid for running automated tests, the less knowledge and more efforts/cost of the resources made it hard to scale and maintain our own infrastructure. Moving to a cloud service like Sauce Labs we are quickly able to run the tests and scale our testing on multiple platforms.
- Good support
- Recommendations for fixes/bugs are heard and they come up with the fixes very quickly
- Better resolution of the AHA requests, their portal for handling feature requests and experience
- More integration with open source tools/projects like JIRA on cloud
- Need lower price options on usage vs. number of VMs
March 17, 2017
Awesome Sauce!
Sauce Labs is being used for performing functional tests for web and mobile. It is currently being used by the whole organization, with the mobile teams lagging behind a bit. We needed to have a SaaS solution and deprecate the in-house Selenium Grid due to maintenance hassles.
- Sauce is SaaS and hence you do not need to maintain your on-prem Selenium Grids.
- Sauce operates through a secure tunnel and hence the security reviews to on-board this vendor in your company should be smooth.
- Sauce has good docs.
- Sauce support through tickets is sub-optimal, with the responses being less than helpful or insightful.
- Sauce VMs are pricey while mobile devices are prohibitively expensive.
- Sauce has data centers in the West Coast and hence installations in the East Coast undergo severe network latency issues. This is okay when scheduled, however, this hurts in a Continuous Delivery Pipeline.